Return Policy

Below is our return/exchange policy, we hope that we have stated everything clearly but if you have any questions or concerns please feel free to call us @ 218-346-7844!

Returns/Exchanges

We ask that all returns/exchanges are made within 30 days.  Please include with your return a brief note as to the reason for the return and if you would like to exchange it for something else or if you would just like to receive credit. Please be sure to include your return address and phone number (so we can call for you card number, please don't put your number in the box for security reasons).

Send your package via ups ground to us at the following address:

The Back Porch

114 1st Ave South

Perham MN 56573

Credit

Please allow 10 days from the time we receive your package for your return/exchange to be processed and for your account to be credited or for your new item to be shipped.

Damaged Items

If for some reason your merchandise arrives damaged we will do everything we can to get you a replacement as fast as possible. We do ask that you call us @ 218-346-7844 so we can instruct you on how to document the damage, so we can in turn work with ups to remedy the situation.

PLEASE NOTE that you are responsible for the return shipping charges, unless we agree that the original shipment was shipped to you upon error on our part or arrives damaged. In that case we will  take care of the shipping costs to get the new/correct item to you, we will also reimburse you for the shipping costs to ship the wrong/damaged item back to us!